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General Terms and Conditions

General Terms and Conditions of Medinarium GmbH

§1 Validity vis-à-vis entrepreneurs and definitions of terms

(1) The following General Terms and Conditions of Business apply to all deliveries between us and a consumer in the version valid at the time of the order.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession (Section 13 BGB).

§2 Conclusion of a contract, storage of the contract text

(1) The following provisions on the conclusion of contracts apply to orders placed via our online shop https://medinarium.com .

(2) If the contract is concluded, the contract is concluded with

Medinarium GmbH Brühlerstraße 7/1 2340 Mödling Austria Register number FN 522983v Commercial Court Mödling

is realized.

(3) The presentation of the goods in our online store does not constitute a legally binding contractual offer on our part, but is only a non-binding invitation to the consumer to order goods. By ordering the desired goods, the consumer makes a binding offer to conclude a purchase contract. (4) Upon receipt of an order in our Internet store, the following regulations apply: The consumer submits a binding contractual offer by successfully completing the order procedure provided in our Internet store. The order is placed in the following steps:

1) Select the desired goods 2) Confirm by clicking on the “Order” button 3) Check the details in the shopping cart 4) Click on the “Checkout” button 5) Login to the online store after registering and entering the login details (e-mail address and password). 6) Re-check or correct the data entered. 7) Binding submission of the order by clicking on the button “order with costs” or “buy”.

Before submitting the binding order, the consumer can return to the website on which the customer’s details are recorded and correct input errors or cancel the order process by closing the Internet browser by pressing the “Back” button contained in the Internet browser used by him after checking his details. We confirm receipt of the order immediately by means of an automatically generated e-mail (“order confirmation”). With this we accept your offer.

(5) Storage of the contract text for orders via our Internet store: We will send you the order data and our GTC by e-mail. You can also view the GTC at any time at https://medinarium.at/allgemeine-geschaeftsbedingungen/. For security reasons, your order data is no longer accessible via the Internet.

§3 Prices, shipping costs, payment, due date

(1) The prices quoted include statutory VAT and other price components. Any shipping costs are added.

(2) The consumer has the option of paying in advance, cash on delivery, direct debit, PayPal, credit card (Visa, Mastercard, American Express). (3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract. If we deliver by cash on delivery, the purchase price claim shall become due upon receipt of the goods. (4) In cooperation with Internet payment gateway Stripe, we offer the following payment options. The payment is made to stripe:
  • Invoice: The payment period is [14] days from dispatch of the goods/ticket/ or, in the case of other services, the provision of the service. The complete billing terms for the countries in which this payment method is available can be found here: Germany, Austria
  • Installment purchase: With Klarna’s financing service, you can pay for your purchase in fixed or flexible monthly installments at the conditions specified in the checkout. The installment payment is due at the end of each month after Klarna has sent you a monthly invoice. Further information on installment purchases, including the general terms and conditions and the European standard information for consumer credit for the countries in which this payment method is available, can be found here (only available in the countries indicated): Germany, Austria,
  • Sofortüberweisung: Available in Germany, Austria. Your account will be debited immediately after placing your order.
  • Direct debit: The amount will be debited after the goods have been dispatched. You will be informed of the date by e-mail.
  • Credit card (Visa/Mastercard): Available in Germany. The amount will be debited after dispatch of the goods or tickets / availability of the service or, in the case of a subscription, according to the communicated times.
  • [PLEASE ADJUST ABOVE AND BELOW IN ACCORDANCE WITH THE PAYMENT METHODS USED]
The use of the payment methods invoice, installment purchase and direct debit requires a positive credit check. In this respect, we forward your data to Klarna for the purpose of address and credit checks as part of the purchase initiation and processing of the purchase contract. Please understand that we can only offer you those payment methods that are permitted based on the results of the credit check. Further information and Klarna’s terms of use can be found here. General information about Klarna can be found here. Your personal data will be processed by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s privacy policy will be treated.

§4 Delivery

(1) Unless we have clearly stated otherwise in the product description, all items offered by us are ready for dispatch immediately. Delivery will be made within 3 working days at the latest. In the case of payment in advance, the delivery period begins on the day after the payment order is sent to the bank responsible for the transfer and for all other payment methods on the day after the contract is concluded. If the deadline falls on a Saturday, Sunday or public holiday at the place of delivery, the deadline shall end on the next working day.

(2) The risk of accidental loss and accidental deterioration of the item sold shall not pass to the buyer until the item is handed over to the buyer, even in the case of sale by dispatch.

§5 Retention of title

We reserve title to the goods until the purchase price has been paid in full.

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§6 Right of withdrawal of the customer as a consumer:

Right of withdrawal for consumers

Consumers are entitled to a right of revocation in accordance with the following provisions, whereby a consumer is any natural person who concludes a legal transaction for purposes that can predominantly be attributed neither to their commercial nor their independent professional activity:

Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods. To exercise your right of withdrawal, you must inform us

Medinarium GmbH Brühlerstraße 7/1 2340 Mödling Austria E-Mail office@medinarium.at

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.

Consequences of withdrawal If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the revocation of this contract. The deadline is met if you send the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods and customers are requested to avoid damaging or soiling the goods. If possible, the goods should be returned to the seller in their original packaging with all accessories. If the original packaging is no longer in the buyer’s possession, other suitable packaging should be used to ensure adequate protection against transport damage and to avoid any claims for compensation due to damage caused by defective packaging. Ende der Widerrufsbelehrung ****************************************************************************************************

§7 Revocation form

Sample withdrawal form

(If you wish to cancel the contract, please fill out this form and send it back to us).

To : Medinarium GmbH Brühlerstraße 7/1 2340 Mödling Austria E-Mail office@medinarium.at

I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) _____________________________________________________ Ordered on (*)/received on (*) __________________ Name of the consumer(s) _____________________________________________________ Address of the consumer(s) _____________________________________________________ Signature of the consumer(s) (only in the case of notification on paper) __________________ Date __________________ Exclusion of the right of revocation The right of revocation applies to contracts for the delivery of goods, – which are manufactured according to customer specifications or are clearly tailored to personal needs – which are not suitable for return due to their nature, – which can spoil quickly or whose expiry date has been exceeded, – which contain audio or video recordings, provided that the seal on the delivered data carriers has been broken by you.

§8 Warranty

The statutory warranty regulations apply.

§9 Contract language

The contract language is exclusively German.

Status of the GTC January 2021

Phone
+43 676 48 00 417

Email
office@medinarium.com

Brühlerstraße 7/1
2340 Mödling Austria

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